Adapting to a shifting healthcare ecosystem requires greater visibility. Historically, labs have relied on hospitals and physician offices as their primary client groups. In recent years, however, client bases have become increasingly diversified to now include corporations, schools, individual consumers, integrated delivery networks (IDNs) and IDN-like entities.
While this is a promising shift for labs, a lack of visibility into these various customer types can make it difficult to achieve operational efficiency and profitability. Combined with other market dynamics, such as staffing shortages, it is clear that labs are facing significant challenges. Yet, labs can adapt and thrive in the midst of these challenges through better cost analysis, specifically: